ALPHAHOUND — FAQ Section
Can I modify or cancel my order?
We begin processing orders shortly after they are placed to ensure timely fulfillment. Because of this, we are unable to guarantee order modifications or cancellations once an order has been submitted. If you need assistance, please contact admin@alphahoundapparel.com as soon as possible and we will do our best to help.
What is your return policy?
We offer free returns on domestic orders within 30 days of delivery, provided items are unworn, unwashed, and in original condition.
How long do refunds take?
Approved refunds are issued within 5–10 business days after inspection. Processing times may vary depending on your financial institution.
What if my package is lost or stolen?
AlphaHound is not responsible for packages marked as delivered by the carrier. If your package is lost in transit, please contact admin@alphahoundapparel.com and we will assist with a carrier investigation.
Are all products pre-order?
No. AlphaHound offers both in-stock products and limited production drops. Availability and delivery timelines are clearly displayed on each product page.